Privacy Policy

1. Introduction

KiwiNova Limited ("we", "us", or "our") operates the KiwiNova Dine restaurant management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, restaurant name, and contact details when you register.
• Business Data: Menu items, booking records, order history, customer details, and staff information you enter into the platform.
• Usage Data: Pages visited, features used, device type, browser, and IP address.
• Payment Information: Billing details processed securely through our payment provider (we do not store card numbers).

3. How We Use Your Information

• To provide, operate, and maintain the KiwiNova Dine platform.
• To process transactions and send related information.
• To send administrative information, updates, and support messages.
• To improve and personalise your experience on our platform.
• To comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform, subject to confidentiality agreements. We may disclose information when required by law.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

6. Security

We implement industry-standard security measures including encryption, secure access controls, and regular security reviews to protect your data.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at reply@kiwinova.tech or call +64 22 610 9737.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service after changes constitutes acceptance.

10. Contact Us

KiwiNova Limited — Contact page · reply@kiwinova.tech · +64 22 610 9737